At plinko game, privacy is not merely a legal obligation — it is a core value we take seriously. This Privacy Policy clearly sets out how we collect, use, store, and protect your personal information as a member of our platform in Malaysia.
The concrete commitments we make to every member regarding their personal data
All data transmitted between your device and plinko game servers is protected by 256-bit SSL/TLS encryption — the same security standard used by Maybank, CIMB, and Malaysia's leading financial institutions. No third party can intercept this communication.
Plinko game has never sold, rented, or traded your personal data to any third party for marketing or commercial purposes — and we never will. Your data belongs to you; we are simply the custodians entrusted with keeping it safe.
We only collect data that is genuinely necessary to provide our services. Our data minimisation principle means we do not ask for irrelevant information and do not retain data longer than required by applicable operational and legal obligations.
You have the right to know what data we hold about you, what it is used for, and who has access to it. This Privacy Policy is written in plain, straightforward language — not confusing legal jargon — so you can genuinely understand your rights.
You have the right to access, correct, download, and delete your personal data from the plinko game platform at any time. Data rights requests will be handled within 30 business days at no additional cost to you.
In the event of any data security breach affecting your information, plinko game is committed to notifying you within 72 hours of the breach being detected — faster than the industry standard — so you can take the necessary protective steps.
By registering or continuing to use the plinko game platform, you agree to the collection and use of personal data as described in this Privacy Policy. If you do not agree with any part of it, please discontinue use of our platform or contact us to discuss your concerns first.
This Privacy Policy is published by plinko game ("we," "platform" or "company") and applies to all users who access or use the services provided through https://plinkogame.run, including live casino, sports betting, lottery, blackjack, slots, and all related services.
Plinko game operates as an online betting entertainment platform serving Malaysian players. We understand that your trust depends not only on the quality of the games we offer, but also on how we handle the personal information you entrust to us during registration, deposits, betting, and withdrawals.
This Privacy Policy is written in accordance with the principles of Malaysia's Personal Data Protection Act 2010 (PDPA), which governs how organisations collect, use, and disclose individuals' personal data. We are committed to meeting all applicable legal requirements and to continually raising our data protection standards beyond what the law mandates.
Key Definitions: "Personal data" refers to any information that can identify you directly or indirectly — including your name, phone number, email address, financial information, and platform usage data. "Processing" covers the collection, storage, use, disclosure, and deletion of data.
Plinko game collects your personal data through several channels — directly when you interact with the platform, automatically via standard tracking technologies, and in certain cases, from legitimate third parties such as payment providers.
Data You Provide Directly:
Automatically Collected Data:
What We Do Not Collect: plinko game does not store credit or debit card details directly in our systems. All payments are processed through third-party payment providers certified to PCI-DSS security standards. We also do not collect biometric data, other than identity verification images required for KYC.
Every use of your personal data on plinko game has a valid legal basis and a clearly defined purpose. We do not use your data for any purpose not stated in this document without first obtaining your consent.
Plinko game does not sell, rent, or trade your personal data to any third party for marketing purposes. This is a commitment we have never compromised on. That said, there are limited situations where we need to share certain data with other parties to keep the platform running securely and efficiently.
Your Controls: For any data sharing beyond what is described above as an operational or legal requirement, we will obtain your explicit consent before any sharing takes place. You may withdraw consent for promotional communications at any time through your plinko game account settings.
Plinko game continually invests in security infrastructure and procedures to protect your personal data from unauthorised access, accidental disclosure, modification, or destruction. Data security is not a one-time project — it is an ongoing commitment we take extremely seriously.
Shared Responsibility: While plinko game implements comprehensive security measures, your account security also depends on your own actions. Make sure you use a strong and unique password, enable two-factor authentication (2FA), and never share your login credentials with anyone — including plinko game support agents, who will never ask for your password.
Plinko game retains your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by applicable laws and regulations in Malaysia. Once the data is no longer needed, it will be securely deleted or anonymised.
As a plinko game member and as an individual protected under Malaysia's Personal Data Protection Act 2010, you have several important rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights.
To exercise any of the above rights, contact the plinko game support team via live chat or email at support@plinkogame.run. We will process your request promptly and at no charge.
Plinko game uses cookies and similar tracking technologies to keep the platform running properly, enhance the user experience, and help us understand how members use our platform.
Cookies are small text files stored in your browser when you visit the plinko game platform. Most web browsers accept cookies by default, but you can adjust your browser settings to decline them. However, declining certain cookies may affect platform functionality, such as the ability to stay logged in or load your personal settings.
Cookie Controls: You can manage your cookie preferences through your browser settings. Most modern browsers allow you to view, delete, and block cookies from specific websites. Please refer to your browser's help documentation for specific instructions.
Plinko game is an online betting entertainment platform restricted to individuals aged 18 and above only. We do not knowingly collect, store, or process any personal data from children or minors.
During the registration process, we require age verification and actively confirm age eligibility through our KYC process. Our system also applies additional technical controls to detect and prevent registration attempts by underage individuals.
Should we discover that personal data from a child has been collected without the knowledge or consent of a parent or guardian, we will take the following steps immediately:
If you are a parent or guardian who believes your child may have registered or used the plinko game platform, please contact us immediately via live chat or email at support@plinkogame.run. We will treat this as our highest priority.
Plinko game reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technologies we adopt, or evolving legal requirements. We are committed, however, to giving you adequate notice before any material changes take effect.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of the plinko game platform after any amendments take effect will be considered acceptance of the updated terms.
Previous Versions: You may request a copy of any previous version of our Privacy Policy by contacting our support team. We maintain an archive of all prior versions for compliance and transparency purposes.
If you have any questions, concerns, or requests regarding this Privacy Policy or how plinko game handles your personal data, we are ready to assist through the following channels:
For formal personal data rights requests (such as access, rectification, or erasure requests), please send an email with the subject line "Personal Data Rights Request" along with your full name and plinko game account number to facilitate processing. We will handle all data rights requests within 30 business days at no charge.
Complaints to the Authorities: If you are not satisfied with how we have handled your privacy complaint after contacting us directly, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia under the provisions of PDPA 2010.
A quick reference guide on how we handle each type of your data
| Data Type | Collected? | Sold / Shared? | Retention Period |
|---|---|---|---|
| Name & Registration Information | Yes | Not for Sale | Throughout active account + 90 days |
| Financial Transaction Records | Yes | Compliance Only | Minimum 7 years (PDPA/AML) |
| KYC Documents (MyKad) | If Required | KYC Provider Only | 5 years after account closure |
| Betting & Game History | Yes | Not Shared | Throughout active account period |
| IP Address & Technical Data | Yes (Automatic) | Not for Sale | 90 days |
| Cookie & Session Data | Yes | Not Shared | Until session ends / 30 days |
| Support Live Chat Records | Yes | Not Shared | 2 years |
| Credit / Debit Card Number | No | Not Applicable | Not stored by plinko game |
*Please refer to the full terms section above for a complete description of each data category. Specific retention practices may vary depending on applicable legal requirements.
Six data protection rights you hold and how to exercise them
Request a copy of all personal data we hold about you. We will deliver it within 30 business days in a readable format.
Correct any inaccurate or outdated information in your plinko game profile — via account settings or by contacting support.
Request the deletion of your personal data under certain circumstances, subject to unavoidable legal retention obligations.
Object to the processing of your data for direct marketing purposes at any time. Opt out of plinko game promotional emails with a single click.
Request your data in a machine-readable format (JSON/CSV) so you can save it or transfer it to another platform if needed.
Request that we restrict the processing of your data while any dispute regarding its accuracy or the lawfulness of processing is being resolved.
All your financial transaction data is fully protected — deposits and withdrawals in MYR via local Malaysian payment methods
All transactions protected by 256-bit SSL • No credit card numbers stored • Your financial data is safe with plinko game
This Privacy Policy should be read together with Terms & Conditions plinko game, which constitutes the entire agreement between you and our platform. Both documents complement each other.
We use your usage data responsibly to identify players who may benefit from responsible gaming support. Learn more on the Responsible Gaming us.
The most frequently asked questions about how plinko game handles your personal data
Your personal data is protected to the highest security standards at plinko game. Over 280,000 Malaysian members have trusted us with their information — a trust we take seriously and work to earn every single day. Register today and enjoy a safe, transparent, and rewarding betting experience.
📍 For Malaysian players aged 18 and above • 256-bit SSL Encryption • Responsible Gaming